The Community is provided by SMART Technologies ULC ("SMART") of 3636 Research Road NW, Calgary, Alberta, Canada T2L 1Y1 ("we" or "us") based on technology developed and managed by Chaordix, Inc. of Suite 313, 1240 - 20th Avenue SE, Calgary, Alberta T2G 1M8, Canada ("Chaordix").

We take your privacy very seriously. This policy (together with our Terms of Use, Cookie Policy and any other documents referred to therein or herein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

We respect your privacy

The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention during our business processes. We process personal data collected during your visit to the Community solely in compliance with legal provisions and this privacy statement.

Data protection and information security are part of our corporate policy.

Collection and processing of personal data

Personal data is only stored when voluntarily given by you for a determined purpose, for example, in the context of joining or adding information to your profile, or in completing surveys. This is not an exhaustive list of examples, but merely illustrative of the situations in which we may collect and store your personal data.

When using services available on, we may collect certain personal data, including, without limitation, your name, salutation, email address, country of residence or password for your profile. Again, this is not an exhaustive list of examples, but merely illustrative of the types of personal data we may collect and store.

Automatic Collection and processing of data

When you visit, we may also collect automatically the following data: IP addresses, the website from which you visit us (referrer), browser used, language, and access time. We may also collect information relating to the pages you view within our sites and other actions you take while visiting us. In addition, we may also use technologies to determine whether you've opened an e-mail or clicked on a link contained in an e-mail.

The insights gained enable us to further optimize our websites, and tailor them even better to our visitors’ needs.

Logging in through social media services

If you log into with a social media service, we may share your information with that social media service, and the social media service may place a cookie on your computer or device. The social media services’ use of the shared information, including any cookies which may be generated by using the social media platform’s sign-in service, will be governed by the social media services’ privacy policy, cookie policy and your social media account settings. If you do not want your information shared in this way, do not connect your social media service account with your account.

Collection of data from third parties

In addition to the sources described above, we may receive information about you from third-party sources, which we may combine with other information we receive from or about you. For example, we may receive information about you from a social media site if you connect to the through that site or its services.

Use of first party and third party web analytics tools

In some instances, we use first party and third party web analytics tools to carry out access measurements.

Cookies are used for metrics to enable website use to be analyzed. In particular, SMART Technologies may use them to improve data quality, support marketing initiatives and improve the user experience. For more information on how we use cookies, please see the cookie policy by clicking here.

Only authorized persons have access to this data.

Use of personal data and purpose specification

The purpose of is to connect you with like minded peers to share knowledge and practice.

SMART Technologies, or an approved service provider engaged by SMART, may use your personal data for the purpose of:

  • improve and SMART Technologies products, services, websites, marketing and processes
  • technical administration of
  • personalizing your experience on
  • tailoring our interactions with you
  • customer service
  • product, engagement and user surveys
  • communicating with you
  • compliance with legal requirements

and only in the scope necessary for this purpose

Affiliate and third party sharing

In rare circumstances, we may disclose your personal data to any of our parent companies, subsidiary companies or affiliates.

In some cases, we may use suppliers or service providers (including, without limitation, Chaordix) located in the U.S., Canada or other countries to collect, use, analyze, and otherwise process data on our behalf.

We may disclose your personal data to third parties:

  • if SMART or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect our rights, property, or safety, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud prevention and credit risk reduction.

Except as described above or otherwise stated in this privacy statement, your individual, identifiable, personal data will not be disclosed to third parties without your consent.

Right to information and to the correction, deletion and blocking of data

Please address any questions on data protection or applications for the correction, blocking or deletion of your personal data directly to the contact persons specified in’s legal notice.

User Content

Any content you post, such as pictures, information, opinions, or any other type of personal data that you make available to other participants in is not subject to this statement.

Rather, such content is subject to the Terms of Use of, and any additional guidelines and privacy information provided in relation to their use. Please refer to them to better understand your, our, Chaordix’s and other parties' rights and obligations with regard to such content.

Social plugins and other interactions with social media

For information on logging in to using a social media platform, see “Logging in through social media services” above. may use social media sharing plugins (“plugins”) from social networks like Facebook, LinkedIn, Pinterest, Reddit and Twitter. The plugins are identified with the respective social media logo or the respective suffix.

If you visit a page on that contains such plugins, your browser will establish a direct connection to the respective social network server and load the button from there. At the same time the applicable social network will know that the respective page on has been visited.

We have no influence on the data that the applicable social network may collect on the basis of the plugin. According to the available information, however, if you do not click on the respective buttons no personal data will be collected and stored.

If you click on a plugin, you establish the connection to the respective social network and declare your consent to the transmission of data to it. So long as you are logged into the social network, it can associate the visit to any page with the plugin on the with your social network account. If you press the respective button, the corresponding information may be transmitted directly to the social network by your browser and stored there.

If you do not want a social network to collect data about you via their social media plugin on, do not click the applicable social media sharing plugin. Social networks may set cookies as well, unless you have disabled the acceptance and storage of cookies in your browser settings (see the Cookie Policy for more information).

For information about the scope and purpose of data collection, the further processing and use of the data by these social media companies and other third party services, and your rights and the settings you can configure to protect your privacy, please refer to their data protection notices and/or cookie policies.

International Data Transfer

We also transfer your data to a third party outside your country of origin to the extent regulated in this privacy statement.

Children’s Privacy

We do not knowingly collect or use any personal data from online visitors under the age of thirteen. We do not knowingly allow visitors under the age of thirteen to participate in any promotions or contests made available on from time to time.

California Privacy Rights

California’s “Shine The Light” law permits those of our customers who are residents of California to annually request a list of their personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. At this time, we currently do not share any personal information with third parties for their direct marketing purposes.

At this time we do not respond to Do Not Track (DNT) signals.

Use of external links may contain links to third-party websites operated by providers that are not associated with SMART Technologies or Chaordix in partnership with and Planetary CARE, L3C. After you click the link, we no longer have any influence over the collection, storage, or processing of any personal data transmitted by clicking the link (such as the IP address or URL of the page that contains the link), as the behavior of third parties is, by nature, beyond our control. Therefore, neither SMART nor Chaordix in partnership with SMART are responsible for the processing of personal data by third parties via such third party websites.


We intend to protect your personal data and to maintain its accuracy. SMART and Chaordix in partnership with SMART implement reasonable physical, administrative and technical safeguards to help us protect your personal data from unauthorized access, use and disclosure.

The data that we collect from you may be transferred to, and stored in, Canada, the USA, and other destinations. It may also be processed by staff operating outside the USA who work for us or for one of our suppliers or service providers. Such staff may be engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy statement.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any such transmission is at your own risk. Once we have received your data, SMART takes security precautions to ensure that your data we have under our control is protected against tampering, loss, destruction, access by unauthorized persons, or unauthorized disclosure.


When you provide us with personal data, we may use it to inform you about our products and services (assuming you have provided us with consent) and, where applicable, to include you in surveys about them. You may opt out of email communication at any time.

Commercial Electronic Marketing List; Notifications

At the time you sign up for you may choose to receive our email newsletter, which may include commercial electronic marketing from affiliates. If you do not provide consent to receive the email newsletter at the time you sign up, you may still opt to receive it by updating your email preferences in your profile. If you do not wish to receive the email newsletter, you can revoke your consent at any time by going to and appropriately updating your preferences. can provide you notifications for community activity, activity relating to your posts or activity related to other posts. If you do not wish to receive these notifications, you can go to and appropriately update your preferences

Changes to Privacy Policy

Due to the constantly changing nature of our business, we reserve the right to change, update or modify this privacy statement at any time at our sole discretion, and will post any new privacy statement here. Any such change, update or modification will be effective immediately upon posting on Use of information that we gather now will be subject to the privacy statement in effect at the time of use. By using or navigating around the website or utilizing any of the services we provide here, you acknowledge that you have read and understand and agree to be bound by this privacy statement. If you do not agree to be so bound, do not remain on the website. You are responsible for checking frequently to keep apprised of recent changes.

The effective date of this privacy statement is January 20, 2020

Last modified: January 20, 2020

To obtain more information or to submit suggestions or complaints regarding the processing of your personal data, you can contact our Privacy Policy Administrator at the contact information below.

If you have a question about this Privacy Policy or our handling of your information, you can contact us online or at:
SMART Technologies
3636 Research Road
Calgary, AB
T2L 1Y1

If you have a question, comment or suggestion about the technology of, you can contact Chaordix at